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We typically respond within 24-48 hours
Frequently Asked Questions
How do I reset my password?
Use the "Forgot Password" link on the login screen. You'll receive an email with reset instructions.
How are trade values calculated?
Trade values are calculated as: CAD Price × Trade Credit Percentage (default 80%). You can adjust this percentage in Settings.
How are cash values calculated?
Cash values are calculated as: CAD Price × Cash Credit Percentage (default 70%). You can adjust this percentage in Settings.
How do I delete my account?
Contact us at support@getcardmate.io and we'll help you delete your account and all associated data.
Is my data secure?
Yes! Your data is encrypted and stored securely using Supabase. Each user's data is isolated and protected with Row Level Security policies.
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